Subject: Tech Support Candidate - Sidharth Haksar Sidharth Haksar
From: Sidharth Haksar Sidharth Haksar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 09:44:01 -0500

| | Tech Support Test

Name | Sidharth Haksar Sidharth Haksar
E-mail | [email-masked]
Phone Number | (+91) 6005243265
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Jammu
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | IBM India Pvt Ltd | Maximo Consultant | 1/9/2020 | 32k
Previous Employer 1 | JLL | Associate, Digital Technology services | 8/7/2019 | 28k
Previous Employer 2 | Valud Softwares Pvt Ltd | Maximo Developer | 1/11/2018 | 25k

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First, I'll check the internet connection if it is working fine then will go for Internet options and fix the error. If it is still not working then will open the website im other browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First go to settings >Open Bluetooth and Search for devices. Start the Bluetooth speaker and then select the device from available devices.Then click on connect devices and pairing device.
What according to you makes you a good candidate for customer service or technical support job? | One who knows how to talk to more and more peoples.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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