Subject: Tech Support Candidate - Aftab Ahmad
From: Aftab Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 09:19:48 -0500

Tech Support
Test

Name

Aftab
Ahmad

E-mail

[email-masked]

Phone Number

(91) 8979634350

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Zakir nagar okhla

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Limeroad

Operation executive

21000

Previous
Employer 1

The Yellow coin communication PVT Ltd

E-commerce executive

19000

Previous Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Check the
web address (URL) in the address bar to make sure you're going to the right
webpage.

If you are, try to open the same webpage on another computer connected to the
same network.

If you can't see the webpage on any computer, check if you're connected to the
Internet. If you are, the webpage might be down.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Open
bluetooth both devices and searching connection in Mobiile bluetooth , click to
connect and start to enjoy music

What according to
you makes you a good candidate for customer service or technical support
job?

Technical support

On a scale of 1 - 5
please rate your fluency in spoken English

3