Subject: Tech Support Candidate - Mohd Maroof Siddiqui
From: Mohd Maroof Siddiqui <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 07:49:07 -0500

Tech Support
Test

Name

Mohd Maroof
Siddiqui

E-mail

[email-masked]

Phone Number

(+91) 8540093703

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Nainital

Which
best describes your Technical Support capabilities

I don't
have Tech Support experience, but I am confident with my skills I can do
it

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking -
basic
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

Mohammed Al Hadier
Group

Assistant Accountant

Aug 2018

45000

Previous Employer 2

Accenture Service Pvt
Ltd

Process Associate

Apr 2016

16000

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with International customers on Phone
Interacted with
customers over Email

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

i will try to open on different browsers.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

on the Bluetooth and open mobile bluetooth and
search the name of bluetooth speaker

What according to
you makes you a good candidate for customer service or technical support
job?

i am able to learn things quickly

On a scale of 1 - 5
please rate your fluency in spoken English

5