Subject: Tech Support Candidate - Chetna Gola
From: Chetna Gola <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 07:30:19 -0500

Tech Support
Test

Name

Chetna
Gola

E-mail

[email-masked]

Phone Number

(91) 7827462714

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Near Nirman Vihar metro
station

Which best describes your Technical Support
capabilities

I've worked in Level 2 tech support

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic
Linux

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Infy system solution pvt ltd

Asp.net developer

Dec
2018

7000

Previous Employer 1

Cybrog technology pvt
ltd

Asp.net developer

Mar 2019

13000

Previous Employer 2

Maco infotech pvt ltd

Asp.net
developer

Dec 2019

18500

In your past experience
you have (select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

As a developer my logic is that I have used
debuging then checked error. Also solved this error.

Other as computer user my first logic is that this website run other browser.If
can't do any work other browser so I have apply developer contact by mail,phone
etc.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First open bluetooth and search device and
paired device than my bluetooth is connected

What according to
you makes you a good candidate for customer service or technical support
job?

1.Candidate must be frank.

2.Candidate must be good knowledge.

3.Technical wise logics clear.

On a scale of 1 - 5 please rate your
fluency in spoken English

2