Subject: Tech Support Candidate - Saroj Jina
From: Saroj Jina <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 07:29:29 -0500

| | Tech Support Test

Name | Saroj Jina
E-mail | [email-masked]
Phone Number | (88268) 97054
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Vasundhara sector 1 ghaziabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Bada business | Business cunsultant | Currently working |
Previous Employer 1 | Aggcon Equipments International pvt Ltd | Office executive | Jun 2020 | 22000
Previous Employer 2 | Rishton ka sansar marriage bureau | Customer care executive | Oct 2015 | 15000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will call the customer care number for this solution.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly I will go to the blue tooth option on my phone after that I will connect it.
What according to you makes you a good candidate for customer service or technical support job? | Firstly listen the customer after that solve the problem of customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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