Subject: Tech Support Candidate - Pintu Singh
From: Pintu Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 07:24:50 -0500

| | Tech Support Test

Name | Pintu Singh
E-mail | [email-masked]
Phone Number | (+91) 9057894557
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Sector 49 Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | Tech Mahindra BPO Pvt Ltd | CSA | 11th September 2020 | 14,000
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. I will open a new tab and check to see if I can load another Website like google.com or yahoo.com.
2. If I can open another site, skip down to The problem only happens with certain websites.
3. If I can't open another site, continue on to the next step.
Then I would launch another browser, like Internet Explorer, and try to open the site I was having problems with.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Touch and hold Bluetooth.
2. Tap pair new device. If I don't find Pair new device, then would check under"Available devices" ot tap More and refresh.
3. Tap the name of the Bluetooth device which I want to pair my mobile phone.

What according to you makes you a good candidate for customer service or technical support job? | I am very dedicated and passionate about my work with very calm and cool attitude. I have lot of patience and also so flexible towards my job shifts. My Punctuality also makes me a wonderful Customer Support Associate.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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