Subject: Tech Support Candidate - Mohd Irfan Mohd
From: Mohd Irfan Mohd <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 07:02:21 -0500

| | Tech Support Test

Name | Mohd Irfan Mohd
E-mail | [email-masked]
Phone Number | (91) 8076335079
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | New Seelampur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | IO Digital | Associate | 8th Feb | 21050
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First i will check my internet connection then i will refresh the page if it will still showing the error then will restart the browser & computer.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Power on bluetooth speaker then goto the phone setting & will turn on bluetooth in bluetooth section will fimd the name of blutooth speaker then click on that name then it will be connected.
What according to you makes you a good candidate for customer service or technical support job? | I am quick learner & i like technical things it will make passionate for my work.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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