Subject: Tech Support Candidate - Akshay Kakkar
From: Akshay Kakkar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 07:01:00 -0500

| | Tech Support Test

Name | Akshay Kakkar
E-mail | [email-masked]
Phone Number | (+91) 9354009502
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Lucknow
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Rattan india power ltd | Engineer | Currently working | 40000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Restart the device
Check internet connection
Open the browser
Open the site www.ndtv.com

Please list the steps to connect a Bluetooth speaker to your mobile phone.

-Open the Bluetooth of device
-Open the Bluetooth of from your phone
-Select the Bluetooth device which you want to connect from phone
-connected

What according to you makes you a good candidate for customer service or technical support job? | My communication skill and my talent
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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