Subject: Tech Support Candidate - Vinay Dixit
From: Vinay Dixit <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 06:57:35 -0500

| | Tech Support Test

Name | Vinay Dixit
E-mail | [email-masked]
Phone Number | (0) 9936906789
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Sector 62 Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Anytime Fitness | Fitness Executive | 31-May-19 | 30000
Previous Employer 1 | Landmark Hotel | Fitness Executive | |
Previous Employer 2 | Gold's Gym | Fitness Executive | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Check Internet connection. If Internet is working, reload the browser. If it still doesn't work, I will try another browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Enable Bluetooth on my phone. Switch on Bluetooth speaker. Browse devices in phone Bluetooth list. Connect to the speaker's Bluetooth. Play the music and try.
What according to you makes you a good candidate for customer service or technical support job? | 15+ years customer interaction experience. Problem solving attitude. Patience.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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