Subject: Tech Support Candidate - Arpit Sharma
From: Arpit Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 06:52:54 -0500

| | Tech Support Test

Name | Arpit Sharma
E-mail | [email-masked]
Phone Number | (+91) 9770232557
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Indore
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Kimirica Hunter International LLP | Senior Purchase Executive | Present | 26k
Previous Employer 1 | Skillventory | Senior HR Recruiter | 8 August 2020 | 20k
Previous Employer 2 | Kirloskar Brothers Limited | Assistant Manager Purchase | 8 Jan 2019 | 30k

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. I will change my browser and then again try .

2. If still not opening , I will check my wifi connected .

3. If still not opening , I will register a complaint to the service provider regarding the issue .

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. On the Bluetooth .
2. On the Bluetooth of the mobile .
3. Search the Bluetooth name and connect .
4. If password is required use password to connect .
5. Do pairing .

What according to you makes you a good candidate for customer service or technical support job? | My convincing communications , my approach towards customer satisfaction and my confident voice .
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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