Subject: Tech Support Candidate - Ashish Trivedi
From: Ashish Trivedi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 06:41:45 -0500

| | Tech Support Test

Name | Ashish Trivedi
E-mail | [email-masked]
Phone Number | (91) 8299775362
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Lucknow
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | App

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Innobles Smart Technologies | Operation Manager | 31 january | 25000
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I will check cookies and temp and remove all if have, if the problem is still showing then  I can use another browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1)Press on the speaker on the Button.

2)Find Bluthooth Name in the Bluetooth section on Mobile.
3)pair Bluetooth device and connect.

What according to you makes you a good candidate for customer service or technical support job? | I consider customers as a god. and I am very good to satisfy the customer logically.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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