Subject: Tech Support Candidate - Anjali Sinha
From: Anjali Sinha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 06:10:37 -0500

| | Tech Support Test

Name | Anjali Sinha
E-mail | [email-masked]
Phone Number | (73554) 84269
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Sitapur Uttar Pradesh
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Linux

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Capgemini | Software developer | After 3months | 30,000
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1-First I will check that my system must have proper internet connection.

2- I will check what kind of error it is showing while displaying the page for example- it is a 500 intervel server error or 502 bad gateway then troubleshoot accordingly.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. On the bluethoothspeaker
2.open the bluetooth in my phone and scan.
3. Pair it with the bluetooth speaker and connect.

What according to you makes you a good candidate for customer service or technical support job? | To satisfy the customer problem
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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