Subject: Tech Support Candidate - Kaushal Kumar
From: Kaushal Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 05:59:36 -0500

Tech Support
Test

Name

Kaushal
Kumar

E-mail

[email-masked]

Phone Number

(+91) 7464099767

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Delhi Wazirabaad

Which
best describes your Technical Support capabilities

I don't
have Tech Support experience, but I am confident with my skills I can do
it

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Networking - advance
Hardware -
Basic
Cloud

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

N/A

Previous Employer 1

Previous
Employer 2

In your past experience you have (select
all that applies)

Did not interact with customers, supported
internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

This is very good question to asking me.

Suppose if i am not opening a website then you will check at first your lan
connections is properly work or not if this is properly working then check your
DNS name should be correct, if still showing error, then you need to
troubleshoot your wireless connection networking adapter then fix the error.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1st step - On Bluetooth both speaker &
phone

2nd step - go to phone Bluetooth settings and search your speaker's Bluetooth
name in your phone

if name would be match then connect it, if name wouldn't show then refresh your
phone Bluetooth settings and make it discoverable settings on.

What
according to you makes you a good candidate for customer service or technical
support job?

I have good knowledge in it networking &
troubleshoot cloud so i can easy handle of these type of customers queries and
want to use my skills.

On a scale of 1 - 5 please rate your
fluency in spoken English

3