Subject: Tech Support Candidate - Md Amir
From: Md Amir <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 05:29:45 -0500

| | Tech Support Test

Name | Md Amir
E-mail | [email-masked]
Phone Number | (91) 8521074067
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Abufazal enclave New Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Garg data information | Software engineer | Feb 2020 | 35000
Previous Employer 1 | Orangeone | Assiciate | May 2017 | 25000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Hi,
I am Amir.Today right  now working here that can any issue in that case.So plese concern

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Yes,
I have right now condition on my phone and speaker with Bluetooth.

What according to you makes you a good candidate for customer service or technical support job? | Acoording to customer services that type support upto in my own side
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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