Subject: Tech Support Candidate - Sahil goel
From: Sahil goel <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 04:41:56 -0500

| | Tech Support Test

Name | Sahil goel
E-mail | [email-masked]
Phone Number | (+91) 9582119777
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Ishwar steel | Accountant | 300 | 18000
Previous Employer 2 | Trh | Sales executive | 90 | 13000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | 1) I will check my internet connection first if it is connected then I will press F5 key of my system to refresh that page even if it does not work I will go to the browser and update the name and check whether it is properly written or not

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1) open the bluetooth in mobile as well as in speak
2)go to the settings of phone and seach the device
3)select the device
4)enter password if it has and they both are connected

What according to you makes you a good candidate for customer service or technical support job?

My conversation capabilty
My english knowledge
My problem solving skills

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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