Subject: Tech Support Candidate - Atul Shukla
From: Atul Shukla <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 04:28:35 -0500

| | Tech Support Test

Name | Atul Shukla
E-mail | [email-masked]
Phone Number | (+91) 8960304398
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Lucknow
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - advance
Hardware - Basic
Python programer ,HTML,MY SQL

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | - | -
Previous Employer 1 | | | - | -
Previous Employer 2 | | | - | -

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If there is any error while opening website firstly I will check the internet and connectivity of a system to web browser.......then I will check the website is correctly entered or not
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly I will turn on the bluetooth on my mobile phone and then switch on the speaker .......then I will search for new device for pairing in mobile phone and after the name of a Bluetooth speaker appears then I click on it to connect it with my mobile phone
What according to you makes you a good candidate for customer service or technical support job? | Patience , Objectivity , Hardworking ,  decision making ability ,planning and execution these are some qualitys that makes me good candidate for customer service and technical support job
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |