Subject: Tech Support Candidate - Anurag Bhadoriya
From: Anurag Bhadoriya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 03:58:20 -0500

| | Tech Support Test

Name | Anurag Bhadoriya
E-mail | [email-masked]
Phone Number | (91) 8319625108
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida sec 32
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Feedback infra omt Pvt ltd | It engineer | Currently working | 22040
Previous Employer 1 | Path india | Network offucer | 6 Jan 2019 |
Previous Employer 2 | Shiva corporation | System eng | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | This is a Java site issue. After clearing all block cookies, if the user wants to open the site, he wants to go to the browser settings and allow to select the Cookies option. He will use this website.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | If user wants to connect Bluetooth speaker . He wants to go on mobile setting and on Bluetooth option then search Bluetooth divice then connect and. he will use blutooth speaker.
What according to you makes you a good candidate for customer service or technical support job? | I think a good lisner and understanding person who's connect to customer issues , they are to good candidate for customer service or technical support job
On a scale of 1 - 5 please rate your fluency in spoken English | 1

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