Subject: Tech Support Candidate - Ajay singh
From: Ajay singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 03:15:03 -0500

| | Tech Support Test

Name | Ajay singh
E-mail | [email-masked]
Phone Number | (+91) 7233816094
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | NOIDA sector 49
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Calling

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Tech mahindra | Senior customer care executive | 5 January | 20 thousand
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will clear all history.
And do re- start once again to my computer and then try.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1- click on bluetooth connection
2 - click on bluetooth of mobile
3 - scan the bluetooth Device's name
4- click on name of bluetooth

What according to you makes you a good candidate for customer service or technical support job? | To provide good support and correct information to our customer
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |