Subject: Tech Support Candidate - Amit yadav Amit
From: Amit yadav Amit <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 17 Jan 2021 14:37:03 -0500

| | Tech Support Test

Name | Amit yadav Amit
E-mail | [email-masked]
Phone Number | (91) 7007292917
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Gomti nagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Advance computer application

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Kohli brothers | Section manager | | 20000
Previous Employer 1 | Siddhivinayak creations | Store manager | 2/06/2017 |
Previous Employer 2 | Liberty lifestyle | Store managers | 19/09/2016 |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First i would click on refresh button if this did not work then i check my internet may be there some connection problem

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open both Bluetooths
Then go to settings and open the particular speaker Bluetooth name then click on that name and connect with it

What according to you makes you a good candidate for customer service or technical support job? | I have been worked as a store manager most of time my company backend IT team have there multiple updation in a day so they connect with my system through my computer experience
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |