Subject: Tech Support Candidate - Nishant Sharma
From: Nishant Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 17 Jan 2021 13:21:14 -0500

| | Tech Support Test

Name | Nishant Sharma
E-mail | [email-masked]
Phone Number | (201305) 2700732800
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Sector 102 Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Non Voice

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Rhino Finance | TL | 31 dec 2020 | 22k
Previous Employer 1 | Teleperformance | Sr technicsl support executive | Jan 2019 | 25k
Previous Employer 2 | Paytm | Cce | June | 20k

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly We will delete all the history and cookies from or system,Some time it's happen due to this our system will work slow site cannot be open than we will refresh our system or we can restart the system than we can check.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | On bluetooth Scan he will show the bluetooth name over there clickon bluetooth name It will connect automatically.
What according to you makes you a good candidate for customer service or technical support job? | If You are working in customer service or technical support feel proud that I am helping to peoples, Because they are facing issues nobody is helping them getting our chance to help the peoples getting good wishes for future from customers.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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