Subject: Tech Support Candidate - veer pratap Singh
From: veer pratap Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 17 Jan 2021 12:30:58 -0500

| | Tech Support Test

Name | veer pratap Singh
E-mail | [email-masked]
Phone Number | (0522) 9793051457
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Lucknow
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Lyon engineering And construction pvt Ltd | Assistant sales manager | | 27000
Previous Employer 1 | IL &FS skill development coorporation limited | Regional Admin coordinator | July-2019 | 20000
Previous Employer 2 | Carnival cinemas | Duty manager operations | Nov-2017 | 18000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will restart my system, then I will check for internet connection is working or not if not then I will check if the website is down for everybody or for me only.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go to settings.
Tap the Bluetooth option.
Turn on Bluetooth.
A list of available devices will appear.
If your speaker is not listed, press the button on your speaker that makes it discoverable – it's often a button with a Bluetooth symbol on it.

What according to you makes you a good candidate for customer service or technical support job? | Because Customer service is listening to customers and helping to resolve their issues so that they remain happy and loyal. ... Having worked in a hospitality industry for 8 years, I have plenty of experience listening carefully to the needs of my customers before efficiently working to solve their problems and explain the solutions.so I think I can easily perform this job.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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