Subject: Tech Support Candidate - Mohd Shamim Sayyed
From: Mohd Shamim Sayyed <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 17 Jan 2021 12:01:02 -0500

| | Tech Support Test

Name | Mohd Shamim Sayyed
E-mail | [email-masked]
Phone Number | (206012) 8286569412
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Lucknow
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Medlife International Pvt Ltd | Account &admin executive | 15 | 25806
Previous Employer 1 | Mannat fashion | Supervisor | 29jan2019 | 18000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | You are trying to open a website (www.ndtv.com) on your browser, and you have got an error. As a computer user, please tell us all the steps that you will take in logical order to troubleshoot the problem.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1- tap the Bluetooth from the short cut menu
2- go to setting and select other network and connection,then tap the Bluetooth

What according to you makes you a good candidate for customer service or technical support job? | I have interacted with customer to sort out the escalation issues
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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