Subject: Tech Support Candidate - Vinay Kumar
From: Vinay Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 17 Jan 2021 11:24:07 -0500

| | Tech Support Test

Name | Vinay Kumar
E-mail | [email-masked]
Phone Number | (91) 9984003008
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | MEERUT
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Walmart India pvt Ltd | Team leader | No | 29000
Previous Employer 1 | Future retail Ltd | Team Leader | 15 November 2019 | 24000
Previous Employer 2 | Metro cash&carry | A T L | April 2018 | 17000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | No I have not got any error.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Ok
What according to you makes you a good candidate for customer service or technical support job? | Good Customer service is that first hear the customer and then Answer. So that you understand his problems
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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