Subject: Tech Support Candidate - Arjun Maurya
From: Arjun Maurya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 17 Jan 2021 10:50:24 -0500

| | Tech Support Test

Name | Arjun Maurya
E-mail | [email-masked]
Phone Number | (+91) 7905470965
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Noida sector 15
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | MP Birla group | Project engineer | 30 oct | 30000
Previous Employer 1 | L& T construction limited | Sr engineer | 30 aug 2019 | 40000
Previous Employer 2 | Laser power infra Pvt Ltd | Assistant engineer | 30 July 2018 |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First we should check our proper internet connectivity, service provider ,proper entered URL, domain,any privacy concern on particular domain respectively.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open bluetooth connection at both end
Get search on secondary set for pairing
Give permission to pair
Bluetooth connected

What according to you makes you a good candidate for customer service or technical support job? | A good interpersonal talking skills ,use of definit words with correct information. In less time provide productive support to assigned client
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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