Subject: Tech Support Candidate - Sukhvinder I have
From: Sukhvinder I have <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 17 Jan 2021 08:03:51 -0500

| | Tech Support Test

Name | Sukhvinder I have
E-mail | [email-masked]
Phone Number | (+91) 9557576476
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Sector 12
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Conduent Business services india | Associate | Currently working | 24000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Fistly, I will check the website address which i entered. If the address is correct the i will check the Internet connection. If the Internet is working properly then i will close the internet browser and will try again. If it doesn't work, then will go to browser's settings and will try to resolve the ip related issues.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open the phone's and speaker's Bluetooth then find the speaker's name in phone Bluetooth, if find the mame of speaker there tap to pair. The speaker will be paired..
What according to you makes you a good candidate for customer service or technical support job? | Candidate, who always listen customer's queries correctly then provide the effective solution in less time.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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