Subject: Tech Support Candidate - Anuj Kishore
From: Anuj Kishore <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 17 Jan 2021 03:23:02 -0500

| | Tech Support Test

Name | Anuj Kishore
E-mail | [email-masked]
Phone Number | (91) 9711754242
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Gaur city
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Virtual Employee | CCE | 14/08/2020 | 23111
Previous Employer 1 | Tech Mahindra | CCE | 10/05/2018 | 18500
Previous Employer 2 | Convergys | CCE | 12/01/2017 | 17500

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Please open in a different browser.
Clear browsing history.
Clear Cache and cookies.
Uninstall and install the browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Touch and hold the Bluetooth.
Tap a device name under available device.
Click on the Bluetooth name you want to connect with the device.

What according to you makes you a good candidate for customer service or technical support job? | According to me, I have communication skills, problem solving skills. Which boost me to help the customer in every manner.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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