Subject: Tech Support Candidate - Taranjeet Singh
From: Taranjeet Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 17 Jan 2021 02:25:20 -0500

| | Tech Support Test

Name | Taranjeet Singh
E-mail | [email-masked]
Phone Number | (+91) 9808770160
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Haldwani (Uttarakhand)
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Tokia Imperial Rubber India pvt ltd | Sr. Production Engg | 28/05/2020 | 26500
Previous Employer 2 | Talbros Automotive | Production Engineer | 18/08/2019 | 18500

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Try to open in Incognito mode
2. Clear all history, cookies, cache and more.
3. open in other browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. On Bluetooth of both Speaker and Mobile Phone.
2. Search for Device (speaker) in Mobile Bluetooth Panel.
3. Select your device and enjoy using your device

What according to you makes you a good candidate for customer service or technical support job?

1. Good Communication Skill.
2. Good Listener.
3. Problem solving skill and ability to learn new technology

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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