Subject: Tech Support Candidate - Prashant Bhardwaj
From: Prashant Bhardwaj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 17 Jan 2021 00:12:54 -0500

| | Tech Support Test

Name | Prashant Bhardwaj
E-mail | [email-masked]
Phone Number | (+91) 7007643430
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Bullows Paint Equipment Pvt Ltd | Sales Engineer | 12 dec 2020 | 25587
Previous Employer 1 | Root Machinery LLP | Sales Engineer | 31 dec 2018 | 20000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Well. First open your web browser application and then put the url as www.ndtv.com. and then press enter to goto on the site. You can also write ndtv and the press enter with ctrl button .
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open bluetooth of your mobile phone and then power on of speaker. Go to your bluetooth application and search your speaker. Then select your speaker and pair it with mobile and then connect it.
What according to you makes you a good candidate for customer service or technical support job? | I have a 3 years and 6 months experience of customer handling. I am establishing and maintaining relationships with the customer which is support me for this job.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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