Subject: Tech Support Candidate - Naimish Kumar Verma Naimish
From: Naimish Kumar Verma Naimish <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 10:57:56 -0500

| | Tech Support Test

Name | Naimish Kumar Verma Naimish
E-mail | [email-masked]
Phone Number | (225305) 9838951755
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gurgaon(Rajiv colony)
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Accenture | Network Engineer | |
Previous Employer 1 | No | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly I will close the site and again check internet connectivity to connect the site.

Then after this I can go to site.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go to your mobile setting.

Turn on the Bluetooth.

Scan the devices and connect to them.

What according to you makes you a good candidate for customer service or technical support job? | Basically resolving customer concern in for technical support role so troubleshoot the concern and provide proper update with them.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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