Subject: Tech Support Candidate - Md Yusuf Salim
From: Md Yusuf Salim <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 10:51:08 -0500

Tech Support
Test

Name

Md Yusuf
Salim

E-mail

[email-masked]

Phone Number

(91) 6294412580

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Asansol

Which
best describes your Technical Support capabilities

I don't
have Tech Support experience, but I am confident with my skills I can do
it

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Step To Soft Pvt. Ltd.

Project consultant

5th
jan,2020

12000

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1. I can restart my device.

2.  I can try to load the site on different device.

3.   I can also try to load the site on different browser.

4. We can temporarily disable our antivirus program.

5. We can reset our modem and router.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1. Switch
on the Bluetooth speaker as well as mobile Bluetooth.

2.  Pair the both after mobile reads the Bluetooth signal.

What
according to you makes you a good candidate for customer service or technical
support job?

I do possess effective communication skill and am
also an influential negotiator.

On a scale of 1 - 5 please rate your
fluency in spoken English

5