Subject: Tech Support Candidate - Sukhvir singh Sukhvir
From: Sukhvir singh Sukhvir <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 08:43:24 -0500

| | Tech Support Test

Name | Sukhvir singh Sukhvir
E-mail | [email-masked]
Phone Number | (91) 7017379464
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Faridabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | HDFC LIFE | Sales development manager | 16/01/2020 | 18500
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Reset the device
Make sure internet connectivity is good
Check weather website is down for me Or for everyone

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go to settings
Then go to bluetooth option open and Switch ON the bluetooth and
After that search for nearest bluetooth speaker nearest you
Make pair
And then it will get connected

What according to you makes you a good candidate for customer service or technical support job? | I have good techinical knowledge because I have done b. Tech in electrical engineering and I am technically sounded person and I can easily grape techinical things easily and can handle customer peroblem easily. I have an experience of interecting with customer over mail chat over phone call aslo. For thats why I  am good candidate for customer service.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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