Subject: Tech Support Candidate - Mr Toshib
From: Mr Toshib <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 08:30:54 -0500

| | Tech Support Test

Name | Mr Toshib
E-mail | [email-masked]
Phone Number | (110086) 9205427630
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Nangloi North West delhi
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
BASIC knowledge of computer ms excel ms word ms office

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Delhi Cargo Service center | Security Assistant | Currently working | 16660
Previous Employer 1 | BGCC | DEO | 15-11-20 | 13500
Previous Employer 2 | N/A | N/A | N/A | N/A

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Try again and again after that browser not open then I try to open this link in others apps like google google chrome etc.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | I have no Bluetooth speaker
What according to you makes you a good candidate for customer service or technical support job? | yes
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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