Subject: Tech Support Candidate - Neha Bhat
From: Neha Bhat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 08:28:51 -0500

| | Tech Support Test

Name | Neha Bhat
E-mail | [email-masked]
Phone Number | (+91) 9821834384
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Uttam nagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Glaze Trading india | Customer Care executive | March 2020 | 18000
Previous Employer 2 | AEN collective mkt. | Backend | October 2017 | 15000

In your past experience you have (select all that applies) | Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First i will check my internet connection, if everything is fine then i will try to open this website on another browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. First we have to on Bluetooth speaker.
2.Open your mobile phone Bluetooth then connect your phone Bluetooth with speaker

What according to you makes you a good candidate for customer service or technical support job? | With my previous experience of Customer service i learnt how to deal with all kind of Customers. To listen there issues calmly and provide them first step solution. The main role of a customer executive is to provide excellent service  to the customers.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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