Subject: Tech Support Candidate - Ganesh Prasad
From: Ganesh Prasad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 08:01:29 -0500

Tech Support
Test

Name

Ganesh
Prasad

E-mail

[email-masked]

Phone Number

(91) 9953545852

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

West delhi

Which
best describes your Technical Support capabilities

I don't
have Tech Support experience, but I am confident with my skills I can do
it

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Samsung mobile india

Promoter

29 December
2017

16000

Previous Employer 1

Infinite service

Back
officer

October 2015

11000

Previous Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First of
all i will check my internet settings then i will try again if i am facing same
problem i will contact my internet provider at last maybe www.ndtv.com server is
down

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Open bluetooth on your mobile setting and power
on your bluetooth speaker select bluetooth mode and search near by Bluetooth
device then you will show your speaker name or model number tap to connect

What according to you makes you a good candidate
for customer service or technical support job?

I have no
technical support experience but i know i can handle all type of customers i
worked with samsung mobile i know all about mobile phones be it software or
hardware and  i am a quick learner

On a scale of 1 - 5
please rate your fluency in spoken English

3