Subject: Tech Support Candidate - akash dhawan
From: akash dhawan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 07:28:55 -0500

| | Tech Support Test

Name | akash dhawan
E-mail | [email-masked]
Phone Number | (+91) 8235152726
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | ghaziabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | laxmi pharma | area maneger | 10/05/2020 | 20000
Previous Employer 2 | na | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | firstly i will re check the website url and after that i will check my Internet connectivity.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | will on the Bluetooth on both the devices and pair them in order to connect.
What according to you makes you a good candidate for customer service or technical support job? | i am a soft spoken guy with good communication skills
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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