Subject: Tech Support Candidate - Kaiser ali Dar
From: Kaiser ali Dar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 06:26:49 -0500

Tech Support
Test

Name

Kaiser ali
Dar

E-mail

[email-masked]

Phone Number

(+91) 8802457255

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Saket

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Squareyards

Business development manager

06_06_2020

27

Previous Employer 1

Na

Na

Na

Na

Previous
Employer 2

Na

Na

Na

Na

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with International customers on Phone
Interacted with
customers over Email
Interacted with customers over Live Chat
Used a case
management tool

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

I will first check whether i have Written correct
spelling of website or not,

I ll check whether i am connected to internet or not,

I will check from another browser

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Turn on Bluetooth speaker.

Turn in Bluetooth of mobile phone.

Search for available devices,

Connect with Bluetooth device

What according to you makes you a
good candidate for customer service or technical support job?

My technical skills

On a scale of 1 - 5
please rate your fluency in spoken English

4