Subject: Tech Support Candidate - Ali Naqvi
From: Ali Naqvi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 05:10:05 -0500

| | Tech Support Test

Name | Ali Naqvi
E-mail | [email-masked]
Phone Number | (0522) 2407171
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Lucknow
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Amazon India | Customer service executive | 14/12/2020 | 14086
Previous Employer 1 | Sahara India | Senior Business Development Executive | 01/03/2019 | 21526
Previous Employer 2 | M Sons Pharma | Sales Executive | 09/08/2018 | 15000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | See the network if network is all right then clear cache memory after that search again if again same problem then restart your phone .
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open settings , navigate to connected devices and turn on Bluetooth if not enabled , select Bluetooth , select pair new devices,look for the bluetooth speaker. When done your speaker is connected.
What according to you makes you a good candidate for customer service or technical support job? | Trust the customer , patience , helpfull nature.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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