Subject: Tech Support Candidate - Pramod Na
From: Pramod Na <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 04:55:19 -0500

Tech Support
Test

Name

Pramod
Na

E-mail

[email-masked]

Phone Number

(91) 9899779576

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Noida

Which
best describes your Technical Support capabilities

I've
worked in Level 2 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Basic
Hardware -
Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Reliance

Consumer electronics es ngineer

Till now

25000

Previous Employer 1

Zero Pvt ltd

Technician

August 2017

22000

Previous
Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Na

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

First of
all blutooth mode of speaker is ON then open mobile setting and open blutooth
mode then click on search .after sometime both devices are in pairing mode hence
connected.

What according to you makes you a good candidate
for customer service or technical support job?

I am
confident with my technical skills and soft communication skill.

On a
scale of 1 - 5 please rate your fluency in spoken English

4