Subject: Tech Support Candidate - Tanish Goel
From: Tanish Goel <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 04:52:09 -0500

| | Tech Support Test

Name | Tanish Goel
E-mail | [email-masked]
Phone Number | (+91) 9625695129
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | Tech Mahindra | Sr.CSA | 16-JULY-2020 | 28K
Previous Employer 2 | RANK MANTRA | BDM | FEB-2019 | 40K

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First step is, i will check internet connection first. If it is connected then i will check the error code like 404 and 503 etc.. After then i will resolve the problem accordingly.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1- Switch on speaker bluetooth device.
2- Switch ON mobile bluetooth
3- search device name
4- After find the device name pair it with the mobile phone.

What according to you makes you a good candidate for customer service or technical support job?

First of all I am interested in tech support. I always enjoy to working with electric device that'swhy I understand all the concept quick and easily.

Second thing I feel happy to support anyone.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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