Subject: Tech Support Candidate - Avinash Kumar
From: Avinash Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 04:50:40 -0500

| | Tech Support Test

Name | Avinash Kumar
E-mail | [email-masked]
Phone Number | (+91) 9665301585
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sector 62A, Sheetal Vihar, Khoda colony
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Check the internet connection and browsing speed.
Reboot the system.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn ON both my device Bluetooth and speaker's Bluetooth.
Pair both Bluetooth.
Connect the both.

What according to you makes you a good candidate for customer service or technical support job? | Decent communication and understanding skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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