Subject: Tech Support Candidate - Swati Yadav
From: Swati Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 04:43:17 -0500

| | Tech Support Test

Name | Swati Yadav
E-mail | [email-masked]
Phone Number | (201306) 8816914758
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Sector 76 noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Sales

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Truhomes realty | Senior sales executive | 15 feb | 27 000
Previous Employer 1 | Seedwill consulting | Senior sales executive | 13 feb | 27000
Previous Employer 2 | 360 realtor | Seniors sales executive | 20 November | 25500

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Don't know
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all open the Bluetooth device of both of the gadget then search the name of Bluetooth device in your phone and click on the correct name  .the device will be connected.
What according to you makes you a good candidate for customer service or technical support job? | According to me a candidate should be aggressive for his work and always try to learn some new things
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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