Subject: Tech Support Candidate - Devesh Singh
From: Devesh Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 04:28:30 -0500

| | Tech Support Test

Name | Devesh Singh
E-mail | [email-masked]
Phone Number | (91) 8595049142
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Sahibabad Ghaziabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Paytm Payments Bank Ltd | SPOC | NA | 20
Previous Employer 1 | Oxigen Services India Pvt. Ltd | Associate | 10Jan 2017 |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all, I will check my Active internet connection.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on the bluetooth of mobile
Turn on the bluetooth of speaker
Find the speaker device name in mobile blutooth setting or available devices tab to connect/pair and the same will get connected

What according to you makes you a good candidate for customer service or technical support job? | My ability and quality to explain the things/solution to others.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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