Subject: Tech Support Candidate - Kanistha Ahirwar
From: Kanistha Ahirwar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 03:55:27 -0500

| | Tech Support Test

Name | Kanistha Ahirwar
E-mail | [email-masked]
Phone Number | (91) 9650685573
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | gaur city
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | sales

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | tech mahindra | associate | 4th july 2020 | 25000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will check in browser is tgere problem with a particular site or there other sites are also not opening and if the ither sites are not opening so i will check ky internet connection and if only one site i am having trouble with so i will try to open the site in a different browser and if that site is still showing error than i will call to the customer service
Please list the steps to connect a Bluetooth speaker to your mobile phone. | i will turn on the speaker than turn on my phone bluetooth after that i will pair my bluetooth with the speaker
What according to you makes you a good candidate for customer service or technical support job? | I have a twk years experience dealing with the customers and solving there issues and after that i used to do the sales from the same customer who was frustrated or not happy with the services
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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