Subject: Tech Support Candidate - Nitish vishwakarma
From: Nitish vishwakarma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 02:54:13 -0500

| | Tech Support Test

Name | Nitish vishwakarma
E-mail | [email-masked]
Phone Number | (0) 9123148130
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | ranchi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
ERP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | JK CONSTRUCTION | FINANCE & ADMIN EXECUTIVE | | 16000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Check with my computer network troubleshoot
2. Identify if the Website is not down due to some reasons
3. Check with my wifi connection

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. open Bluetooth option on my phone.
2. Turn it on
3. Apply search option after turning on Bluetooth of Speaker
4. Accept the pairing option
5. Play my favorite subscription

What according to you makes you a good candidate for customer service or technical support job?

Self Motivate
Never loose hope

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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