Subject: Tech Support Candidate - Radhika P k
From: Radhika P k <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 00:30:16 -0500

| | Tech Support Test

Name | Radhika P k
E-mail | [email-masked]
Phone Number | (+91) 8921539316
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida srctor 107
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic
Speakers & Audio
SQL,my sql

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Pappyjoe software | Senior technical consultant | | 18500
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.check the internet connection
2.the web site may be blocked in your computer browser by antivirus.
3.the web sit may be expired and not renewed by the admin

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Switch on the bluetooth on both device pair them now start using
What according to you makes you a good candidate for customer service or technical support job? | According to me I have 3 years of experience in technical consultant job and have learnt a lot from this .so looking forward to learn more .
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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