Subject: Tech Support Candidate - Muthuganesan S
From: Muthuganesan S <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Jan 2021 20:11:41 -0500

| | Tech Support Test

Name | Muthuganesan S
E-mail | [email-masked]
Phone Number | (04575) 6380320938
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Coimbatore
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Speakers & Audio
Copy printer

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | In sync Solution | Customer support engg | 31/01/21 | 20000
Previous Employer 1 | Unicom infotel PVT ltd | Executive customer support | 31/10/20 | 22000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Troubleshoot the copy printer m/c. The customer suddenly called the service engineer (r) complaint raise the customer. They will provide the service Team gng to customer place. Then arrest the problem. And to be solved the problem. M/c will be good condition.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1st: press switch on button 2secs.bluetooth speaker on.
2nd: Bluetooth option in on our mobile phone. Then long press to the Bluetooth option. Gng to be Bluetooth setting option. Nxt Bluetooth name has been displayed. That name click the my phone.. Connected successfully

What according to you makes you a good candidate for customer service or technical support job? | A l m good candidate for customer. Bcz my approach of way is friendly and easily minkled in customer mind.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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