Subject: Tech Support Candidate - Shaikh Salman Shaikh Pasha
From: Shaikh Salman Shaikh Pasha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Jan 2021 13:03:52 -0500

| | Tech Support Test

Name | Shaikh Salman Shaikh Pasha
E-mail | [email-masked]
Phone Number | (+91) 9823137344
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Aurangabad Maharashtra
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
And other general issues

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Perfect Engineers | Tool Designer and Supervisor | 20 March 2020 | 15 thousand
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will check the Connection is on or off, then I will check whether other websites are running or not and still if the problem persists I will check for other issues lyk repluging or reconnecting the internet or restart my internet device and contacting my service provider if not solved.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn the bluetooth speaker on
Turn the Bluetooth on in your phone and check for the device to connect with
Than tap to connect.

What according to you makes you a good candidate for customer service or technical support job? | My interest in technology.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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