Subject: Tech Support Candidate - Tara Kaji Dahal
From: Tara Kaji Dahal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Jan 2021 11:48:13 -0500

| | Tech Support Test

Name | Tara Kaji Dahal
E-mail | [email-masked]
Phone Number | (011) 7011690722
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Dwarka sector 23, New Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Concentrix | Sr. Advisor | |
Previous Employer 1 | STH | DPE | |
Previous Employer 2 | Na | Na | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I have no idea as I have not worked and have no experience with this sort of issue.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on the bluetooth of the speaker first.

* Go to setting on your mobile device.
* Click on bluetooth
* Turn on the bluetooth
Note: you will see the speaker's device name
* Click on the bluetooth speaker to connect

What according to you makes you a good candidate for customer service or technical support job? | Ability to resolve customer queries in an easy and simple way.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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