Subject: Tech Support Candidate - Sujeet jha Sujeet
From: Sujeet jha Sujeet <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Jan 2021 11:28:29 -0500

| | Tech Support Test

Name | Sujeet jha Sujeet
E-mail | [email-masked]
Phone Number | (110096) 997128484
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | New ashok Nagar
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Excel ,management tools

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Paytm e commerce | Operation associate | | 20k
Previous Employer 1 | Ringzaa informatics | Operations | | 14
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First we need to check if you are connected to the internet
Then try to reload page

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on your Bluetooth and then pair with the available  devices
What according to you makes you a good candidate for customer service or technical support job? | I do have more than 3 years of experience with e commerce companies where I was deployed in various departments
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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