Subject: Tech Support Candidate - Palvinder Kaur
From: Palvinder Kaur <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Jan 2021 10:52:46 -0500

| | Tech Support Test

Name | Palvinder Kaur
E-mail | [email-masked]
Phone Number | (91) 9779523799
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Rajouri Garden
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Amarleela Hospital | TPA desk and fromt desk | Na | 24000
Previous Employer 2 | Maple Educational Consultants | Admin | Na | 25500

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | We can operate another browser like Internet Explorer, Google

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Touch and hold Bluetooth
Tap pair new device search a new device
Bluetooth name will display on the screen
Tap the name of the bluetooth device you want to pair

What according to you makes you a good candidate for customer service or technical support job?

Have a good communication skill
Problem solving customer needs as quickly

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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